Com B: AHEF AM.65, Individual quality indicators of provided services contained in the rules of use and supply of electricity and natural gas, as well as other principles of balancing the legal powers in relations between distributor (supplier) and consumers


The  objective of the assignment is to assist the Public Services Regulatory Commission of Armenia in preparing and implementing the set of individual quality indices of electricity and gas services provided to consumers based on the EU practice in regulating commercial quality of energy supply. The proposed activity will include two on-site visits in Armenia.

Key Data

Parent project

New INOGATE Technical Secretariat and integrated programme in support of the Baku Initiative and the Eastern Partnership energy objectives



Thematic Areas

Energy policy

Activity Types

Country Requests (AHEFS), Event

Implementation period

31 March 2013


Yerevan (Armenia)