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Com B: AHEF AM.65, Individual quality indicators of provided services contained in the rules of use and supply of electricity and natural gas, as well as other principles of balancing the legal powers in relations between distributor (supplier) and consumers

Objective

The  objective of the assignment is to assist the Public Services Regulatory Commission of Armenia in preparing and implementing the set of individual quality indices of electricity and gas services provided to consumers based on the EU practice in regulating commercial quality of energy supply. The proposed activity will include two on-site visits in Armenia.

Key Data

Parent project

New INOGATE Technical Secretariat and integrated programme in support of the Baku Initiative and the Eastern Partnership energy objectives

Country

Armenia

Thematic Areas

Energy policy

Activity Types

Country Requests (AHEFS), Event

Implementation period

31 March 2013

Location

Yerevan (Armenia)

Document and Publications

Document title ▴ Language Type Date ▴▾
Individual quality indices of provided services presented in the regulations on electricity and gas use and supply (AHEF 65.AM) en, ru Project reports 26/08/2016
Commercial Quality en Presentation
Recomendations en Presentation

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