Com B: AHEF AM.65, Individual quality indicators of provided services contained in the rules of use and supply of electricity and natural gas, as well as other principles of balancing the legal powers in relations between distributor (supplier) and consumers
Objective
The objective of the assignment is to assist the Public Services Regulatory Commission of Armenia in preparing and implementing the set of individual quality indices of electricity and gas services provided to consumers based on the EU practice in regulating commercial quality of energy supply. The proposed activity will include two on-site visits in Armenia.
Key Data
Parent project
New INOGATE Technical Secretariat and integrated programme in support of the Baku Initiative and the Eastern Partnership energy objectives
Country
Armenia
Thematic Areas
Energy policy
Activity Types
Country Requests (AHEFS), Event
Implementation period
31 March 2013
Location
Yerevan (Armenia)
Document and Publications
Document title ▴▾ | Language | Type | Date ▾ |
---|---|---|---|
Individual quality indices of provided services presented in the regulations on electricity and gas use and supply (AHEF 65.AM) | en, ru | Project reports | 26/08/2016 |
Commercial Quality | en | Presentation | |
Recomendations | en | Presentation |